Shipping policy

Carrier, Service & Transit Times

• ARI ships products across the United States using ground shipping.
• The default carrier for small packages is UPS, and ARI exclusively uses its own UPS
  account.
• Transit time for ground shipping is typically 1 to 7 working days within the contiguous 48 states.
• Express shipping is available; customers must contact the office for pricing.
  
• Shipping times for motor freight vary by carrier, workload, and location.

 

Order Processing

• ARI attempts to ship in-stock orders placed by 10 am on the same business day.
  Orders placed after 10 am are typically shipped the next business day.
  
• Shipments are subject to inventory constraints, and customers will be notified of
  delays.
  
• Turnaround times for equipment and parts orders are provided on a case-by-case
  basis.

 

Costs and Fees

• Freight costs vary based on the item's weight, dimensions, and shipping method.
  
• Carriers may impose extra charges for remote locations, oversized boxes, or
  shipments exceeding 50 pounds.
• For detailed information on freight charges, contact an ARI representative.

 

Customer Responsibilities & Liability

• Customers are responsible for the full replacement and shipping costs if they provide incorrect delivery information.
  
• You must inspect all shipments for physical damage
  before finalizing the delivery receipt.
  
• To file a damage claim, you must note any damage or refusal on the driver's
  paperwork.
  
• ARI will not be responsible for damaged items if the damage is not noted upon
  acceptance.
  
• After delivery, unbox and check all items and promptly contact customer service if the item is incorrect, damaged, or malfunctioning.
  
• ARI is not responsible for shipping delays or lost shipments caused by the carrier.